‍1 | Acknowledgment & Voluntary Consent

By accessing, purchasing, scheduling, or otherwise engaging with any product, service, website, social-media channel, form, or communication offered by Portellē, LLC (“Portellē,” “we,” “our,” “us”), you (“you,” “your,” “consumer”) confirm that you have read, understand, and voluntarily agree to this Opt-In & Electronic Communications Consent Notice (“Notice”) as well as our Privacy Policy and Terms of Service (incorporated here by reference).

2 | Forms of Communication Covered

You expressly authorize Portellē and our agents, affiliates, and service providers to contact you for transactional, relationship, promotional, marketing, or legal/compliance purposes (“Communications”) via:

• Email (including automated or bulk email systems)
• SMS/MMS text messages (short-code or long-code, including those sent with automatic telephone-dialing systems)
• Voice calls (live or prerecorded) to landline, mobile, or VoIP numbers
• Push notifications in our mobile or web applications
• In-app or web chat messages
• U.S. mail or private courier
• Any other electronic means permitted by law now or in the future

Message and data rates may apply. Typical marketing frequency: 1–4 messages per month per campaign unless you initiate additional conversations.

3 | Consent Not a Condition of Purchase

Your consent to receive marketing communications is not required to make a purchase. You may request services by phone or in person without opting into electronic communication.

4 | Personal Information We Collect

We may collect the following categories of personal information:

• Your name, phone number, email address, and mailing address
• Project information and service preferences
• Automatically collected data such as IP addresses, browser/device type, and browsing activity on our site

5 | Purpose of Data Collection

We collect and use your personal data to:

• Schedule, deliver, and manage installations or services
• Communicate project updates, billing, and support
• Send promotional or marketing communications (when opted in)
• Analyze user behavior to improve services and website functionality
• Comply with state and federal legal obligations

6 | California Consumer Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, or share
• Delete personal information (with some exceptions)
• Correct inaccurate information
• Opt-out of the sale or sharing of personal information
• Limit the use of sensitive information

To exercise your rights, submit a request through our contact form at www.portelle.com/contact, call us at (760) 349-7244

, or email hello@portelle.com. We will respond as required by law.

7 | Record Retention & Electronic Signatures

Your acknowledgment of this Notice constitutes an electronic signature under the E-SIGN Act, UETA, and applicable California laws. It has the same legal effect as a physical signature. You may request a paper copy by contacting us.

8 | Data Security & Retention

We implement reasonable physical, administrative, and technical safeguards to protect your data. While no system is entirely secure, we take appropriate precautions. We retain information as long as necessary to fulfill the purposes described, unless otherwise required by law.

9 | How to Opt Out

You may opt out of communications at any time using the methods below:

• Email: Click the “unsubscribe” link or email hello@portelle.com
• Text Messages: Reply STOP to any automated SMS
• Phone Calls: Inform the caller or call  (760) 349-7244
• Push Notifications: Disable notifications in your browser or device
• General Requests: Use the contact form at www.portelle.com/contact

Please note, transactional or legally required notices (e.g., invoices, project updates) may still be sent even if you opt out of marketing messages.

10 | Third-Party Disclosure

We do not sell your personal information for money. We may share your information with trusted vendors or contractors as necessary to provide our services. All disclosures are done in accordance with applicable privacy laws and contractual obligations.

11 | Minors

Our services are intended for individuals 18 and older. We do not knowingly collect data from minors under 13 without verified parental consent.

12 | Governing Law

This Notice shall be governed by the laws of the State of California and applicable U.S. federal laws. Disputes shall be resolved as outlined in our Terms of Service.

13 | Changes to This Notice

We may update this Notice periodically. You are encouraged to review it at www.portelle.com/privacy to stay informed. Continued use of our services indicates acceptance of any updates.

14 | Contact Us

Portellē, LLC
Attn: Privacy Officer
2712 Loker Ave. West, Suite 1037
Carlsbad, CA 92010
Phone: (760) 349-7244

Email: hello@portelle.com

Contact Form: www.portelle.com/contact

BY PROVIDING YOUR INFORMATION, YOU CONFIRM THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THE TERMS OF THIS NOTICE AND CONSENT TO RECEIVE COMMUNICATIONS AS DESCRIBED ABOVE.