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Asked Questions

How does the installation process work, and what can I expect during a door installation by Portellē?

Our installation process is tailored to provide a seamless experience. From an initial consultation to precise measurements, expert installation, and a final walkthrough, we ensure every step is carried out with meticulous care and attention to detail.

How does Portellē ensure customer satisfaction beyond project completion?

Our dedication doesn't end with the completion of the project. We provide a 30-day limited installation warranty to ensure your peace of mind extends well beyond the project's completion.Our unwavering commitment to your satisfaction is a testament to the care we invest in every installation.

What types of doors does Portellē specialize in installing?

Portellē specializes in installing a wide range of custom luxury doors, including but not limited to entry doors, interior doors, and specialized doors designed to elevate the aesthetics of your space.

Can I trust Portellē with the security and professionalism of the installation process?

Absolutely! Portellē is fully licensed and insured, providing not just endorsements but a promise of a secure and professional journey. Trust us for a seamless and reliable installation experience from start to finish.

What qualifications and experience does the team at Portellē bring to each installation?

Our dedicated team boasts over ten years of industry experience. Motivated by a desire to excel, our skilled installers bring expertise and passion to every project, ensuring the highest standards of quality and professionalism.

How can I contact Portellē to inquire about door installation services?

You can easily get in touch with Portellē by visiting our website's "Contact Us" page or by calling (760) 349-7244. Our team is ready to assist you.

What areas does Portellē serve?

We proudly serve all of Southern California. Contact us to discuss your location and specific needs.

How long does the door installation process typically take?

The duration of the installation process can vary depending on the type of door and the complexity of the project. Our team will provide you with a timeframe during the initial consultation.

What steps should I take before scheduling a door installation with Portellē?

Before scheduling, it's helpful to have a clear idea of the type of door you want and any specific design preferences. During the initial consultation, we'll guide you through the process and answer any questions you may have.

Can I get a cost estimate for my door installation project?

Absolutely! You can request a free cost estimate by reaching out to us through our website or by calling (760) 349-7244. We'll assess your needs and provide a detailed estimate based on your requirements

What are your business hours?

Our office phone lines are available Monday to Friday, from 7:00 am to 4:00 pm, Pacific Standard Time, excluding weekends and major holidays. As for our installation hours, they are flexible and tailored to suit your preferred schedule, including weekends if required (by appointment only).

Will I need a contractor for my project?

We operate as a specialized subcontractor, focused on door installations within the state of California. It is important to note that our licensing solely permits us to undertake the installation aspect of the project. As such, any additional tasks pertaining to finishing, including staining, painting, or interior and exterior modifications, necessitate the involvement of your General Contractor or any other duly licensed subcontractor qualified to carry out the requisite work.

Do you offer discounts?

Certainly! We are delighted to extend our exclusive discounts to esteemed builders and contractors. We invite you to contact us directly so that we may provide you with a comprehensive estimate tailored to your specific requirements.

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